Housekeeping

Discover how HSM 24 will help you to manage order in your hotel.

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HSM 24

Discover Housekeeping 24, our advanced hotel service management system. Developed in collaboration with experienced hoteliers and renowned software experts, it addresses key operational needs neglected by traditional PMS software providers. Trusted by leading hotel chains and international customers, HSM24 elevates hotel operations with unparalleled efficiency and effectiveness.

Integration

  • Integration with PMS Protel hotel system.
  • Ability to integrate with any hotel system.
  • Integration with room automation systems. Documented API.
  • Various language versions of the system (Ukrainian).

Digitization

  • System designed for comprehensive operation and management of housekeeping areas.
  • Available on computers from a web browser and mobile devices/smartphones.
  • Mobile worksheets available on smartphone or tablet devices.

Dashboard

  • Housekeeping Coordinators Dashboard.
  • Inspection of room work accessible from a web browser on a desktop computer or mobile device.
  • Ability to return a room for re-cleaning.
  • Periodic tasks. The system reminds you when a cyclic task is due (e.g. window cleaning, minibar cleaning or grout cleaning).

Hotel structure

  • Defining the structure of the facility (in addition to hotel rooms, it is possible to define common areas and generate related cleaning tasks).

Cleaning plans

  • Automated generation of daily work sheets for maids and other housekeeping tasks.Several algorithms that distribute work among individuals, including an algorithm that assumes even distribution of tasks according to their labor intensity, an algorithm that assumes equal allocation of stays and departures among staff.

Mobile work card

  • Mobile work sheets available on smartphone or tablet devices.
  • Check list of tasks for maids. The mobile work card informs the maid about the tasks to be performed in a particular type of room.
  • Linen records. The mobile work card makes it possible to record the bedding listed in a given room.

Incidents

History of the room and common area (when cleaned, what cleanliness status, others).

Raports

Easily accessible work forecast report for housekeeping for the selected period. The report recalculates the labor intensity of all tasks and suggests the number of people needed to complete the assignments.

Extensive report options like linen consumption, daily work and pause time, average work time by room type.

Found items

A customer left something in the room? We have a way to deal with that.

Records of lost/found items. The system allows you to enter a found item with a description and a photo.

Found items - adding

The cleaning staff can easily determine where the item was found and take a picture of it.

This will make it easier for the front desk to locate the owner of the lost item.

Effectiveness for years

Discover how our approach to innovation and continuous development has influenced positive change in the hospitality industry.

We helped over

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facilities

Passed

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dedicated integrations

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of experience

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consultations per month

Key areas of the hotel management system.

Discover how to successfully change your hotel’s hotel management system (PMS) with our free guide.

  • Implementation planning
  • Locally or in the cloud?
  • Integrations
  • Data security
  • Technical support
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