Implementation of comprehensive hotel management solutions

Protel’s intuitive PMS system helps hotels enhance the guest experience.

Less time on the keyboard means more time for the guest. Seamless communication between departments. Billing and invoicing features that make it easy to track every transaction. All this and more – in the cloud or On-Premise.

It is the most refined tool for organizing operational processes in hotel and hotel chains.

An extensive system that we can tailor to your individual needs

• Easily manage multiple facilities
• from a single interface.
• Access real-time data and analysis across all facilities.
• Facilitate teamwork and communication between facilities.
• Centralized financial management and report generation.

• One-click access to post charges, print invoices and make payments.
• Currency exchange and rate functions.
• Generation and history of invoices.
• Quick posting function for guests, non-guests or passers-by.
• Accounts receivable for incoming payments.

• Sales Activity Manager.
• Sales contacts for groups and events (based on roles and locations).
• Sales revenue (revenue earned – negotiated revenue/room nights).
• Sales data (marketing codes, segments, sales branches, potential, contract types, function, source, region).

• Checking in and out guests.
• Searching for a profile.
• Making a reservation.
• Changing a guest’s room.

• More than 12,000 different reports.
• Protel can fully customize reports to meet your needs.
• Specialized reporting for the MICE industry.
• Easy to read and analyze.
• Easy export to Excel.

• Easy interface and booking process.
• Easy payment procedure.
• Logically organized information.
• Switch between check-in, no-show, mobile check-in and more with a single click.

• Efficiently manage all types of events, large and small.
• Easy organization of rooms and equipment.
• Simultaneous booking of rooms.
• Streamlining cooperation between departments.
• Joint booking of accommodation and banquet services.
• Create and integrate illustrated room plans with utmost ease.

• Voucher sales module.
• Complex rate structure.
• Handling of commissions.
• Matching and merging of profiles.
• Mailing expert (for creating mailing lists according to specified profile criteria).

• Revenue analysis.
• Analysis of customer relationships.
• Integration of business information.
• Channel management systems.
• PBX with analytical functions.
• Point-of-sale systems and more than 1,000 other useful integrations.

All integrations

is a great cloud-based tool. Rich functionality and simplicity in one solution.

Ease of use, intuitive interface and speed will surprise any user. It is one of the most functional cloud-based systems for hotels and hotel chains in the world.

Rejected credit cards, foreign currency processing and payment security are just a few of the things that keep hoteliers up at night

With Planet’s payment processing solution, you can process almost any type of payment; credit cards, debit cards and alternative payment methods (PayPal, AliPay).

• Easily manage multiple facilities from a single interface.
• Access real-time data and analysis across all facilities.
• Facilitate teamwork and communication between facilities.
• Centralized financial management and report generation.

• Easy interface and booking process.
• Easy payment procedure.
• Logically organized information.
• Switch between check-in, no-show, mobile check-in and more with a single click.
• Advanced search function with voice-to-text conversion.

Speed up your daily operations

Quick access buttons for check-in and check-out to speed up operations. No more switching between cards. All relevant information at a glance. The check-in wizard ensures that all important details are captured. Zero complications. Easily change invoice recipients, split invoices and post charges with one click. Easy management of room plans. Group reservations are no longer a hassle.

• One-click access to post charges, print invoices and make payments.
• Currency exchange and exchange rate functions.
• Generation and history of invoices.
• Quick posting function for guests, non-guests or passers-by.
• Accounts receivable for incoming payments.

IDs and passports.

With Planet’s ID and Passport system, scanning personnel can effortlessly scan multiple passports and ID cards and securely store them in the PMS solution.

Seamlessly scan multiple passports and ID cards.
Eliminates transcription errors.
Greater security: the ID document never leaves the hands of the visitor.
Eliminates the need for copying and storage.

• Hosted on “Amazon Web Services” in accordance with all regulations, standards and best practices.
• All data is transmitted via HTTPS (Hypertext Transfer Protocol Secure).
• Full compliance with the General
• Data Protection Regulation (GDPR).
• Data integrity and confidentiality are paramount.
• Tokenization – reducing the risk of data breaches and helping to build visitor trust.
• Full redundancy – better protection of information through data breach protection.

• Dashboard with the most important information.
• Drag-and-drop functionality.
• Color-coded – for easy reference.
• Worksheets – for quick work schedules.
• Lost and found.

Never miss important information again

Over 60 different reports and many different ways to analyze your data. Fully customizable, we adapt to your needs. Revenue reports, future calculations, group discounts, best bookings, internal guests, rooms, arrivals, departures, capacity…. Special MICE data reporting feature.

• A comprehensive maintenance schedule.
• Prioritization tool.
• Analysis of actual and estimated costs.
• Ticketing system.
• Tracking of work time.

Finding the perfect software to meet a hotel’s needs can be overwhelmingPlanet’s Marketplace offers ready-to-implement technology – much like the App Store. It integrates seamlessly with PMS via APIs. Now you can have the perfect technology for your needs in one easy-to-navigate place.

All integrations

RevPAR, ADR, upselling, upgrades, dynamic pricing, daily rate. Dealing with hotel staff, guests and hotel revenue can be overwhelming

Here’s the good news: hotel operators who switch to an online revenue management system report RevPAR increases of 5-20% per month. The important thing is that the RMS system can be integrated directly with the hotel’s PMS system. This automation has saved hotel companies between 20 and 40 hours per week.

The standard problems of any front desk are: checks, slow check-ins and long queues

The hotel industry can now eliminate all of these problems and achieve more efficient check-ins, with minimal errors in guest profiles and at a lower cost to the hotel.

Fast and efficient check-in.
Direct communication of guest data with the protel PMS system.
Just a few touches and a signature.
Reduces contact between staff and guests. No need to hand over pens, paper and documents.
Secure electronic storage of all necessary documents.